Electrical
AI answering service for electricians.
Most electrical calls can wait for an open time, and a few should not wait at all. TenFour Pro tells every caller it is an AI assistant and that the call is recorded, books installs and routine repairs into open times, texts you about hazards, and sends callers with sparks or smoke to 911.
What it books and what it texts you about
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Booked
Routine work, like an outlet that stopped working, a fixture install, adding an outlet, and an inspection, goes into open times inside your business hours.
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Texted to you now
Emergencies, like a burning smell and no power to the whole house, are not booked. You get a text with a short code.
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Texted to you for the same day
Same-day requests, like a breaker that keeps tripping and half the house without power, are also not booked by default.
Nothing is dispatched until you reply YES with the code. With no reply inside the response window (60 minutes for an emergency and 15 minutes for other urgent requests, unless we set a longer one for you), the alert expires.
A caller who mentions an electrical fire, sparks, smoke, or an active gas leak is told to hang up and call 911.
What it asks
Every caller gives a name, callback number, service address, and the problem. It can also ask whether power to that area is off at the breaker.
What it won't do
It does not walk callers through panel work or handling live wires. It can repeat a basic safety step, like cutting power at the breaker. It cannot transfer a live caller to you, so most owners keep their own number and forward only the calls they miss. See how forwarding works.
Scheduling
Appointments start at least two hours out and run up to seven days ahead. Connect Google Calendar or Zoho Calendar so it sees your existing appointments. Without one, it books against your hours only.
Price
- Lite: $50/month, up to 50 answered calls
- Standard: $75/month, up to 100 answered calls
- Pro: $150/month, up to 225 answered calls
Every plan adds $1 per call past its included calls, plus a one-time $79 setup. See pricing.