How it works

From ring to booked job without you picking up.

Four steps. The assistant handles the routine. You handle the urgent.

Looking for cost or policy details? See pricing or the FAQ.

1

Phone rings.

You don't pick up.
2

Assistant answers.

Discloses recording and AI. Collects intake.
3

Routine: books.

Lands in your calendar. Caller can get a confirmation text.
4

Urgent: texts you.

You reply YES or NO with the alert code. Caller hears back from us.

How your calls reach the assistant.

Two ways, and the difference matters before you pick one.

Most shops

Keep your number, forward what you miss

You keep publishing your own number and answer whenever you can. Your carrier forwards to the assistant only when you're already on a call, don't pick up, or have no signal. You set which of those apply. We send you the exact codes for your carrier and test it with you before any real call is forwarded.

Dedicated line

Publish the assistant's number

Put the assistant's number on a landing page, an ad, or an after-hours line. Nothing to set up on your phone. Every call to that number is answered by the assistant.

Worth knowing either way: the assistant cannot pass a live caller over to you mid-call. It texts you instead. So if you publish its number as your main line, you give up the option of picking up yourself, which is why most shops forward from their existing number instead.

The owner-approval gate.

You stay in the loop on every urgent call.

When a call qualifies as urgent or after-hours emergency, the assistant pauses, texts you the summary, and waits for your reply. Every alert carries a short code and your reply has to include it, which keeps things unambiguous when more than one is pending: YES plus the code dispatches, NO plus the code declines. No reply within the configured window expires the alert and the caller hears back from us.

The response window is 60 minutes for an emergency and 15 minutes for other urgent requests, unless we set a longer one for you. If it passes with no reply, the alert expires and the caller gets a text asking them to call back (once your texting registration is approved, and unless they declined texts on the call).

What it won't do.

The assistant is built for triage, scheduling, and owner approval. It does not give DIY repair advice and it does not dispatch emergencies without your text-message OK.

911 routing for life-threatening calls.

If a caller mentions a gas leak, sparks, smoke, or someone in immediate danger, the assistant tells them to hang up and call 911. HVAC callers reporting a carbon monoxide alarm or a gas smell get the same instruction. It does not try to triage or book those calls.

No DIY advice.

The assistant won't talk a customer through fixing the problem themselves. The per-trade forbidden-advice list keeps it focused on triage and dispatch.

Abuse + spam screening.

Numbers you block, and any number that calls more than ten times in an hour, cannot book a job or send you an alert. Callers with no caller ID have to give a callback number, the problem, and a ZIP code before anything is booked or sent to you.

Hear it for yourself.

Read how a call goes, start to finish, before you decide.

Hear a sample call Book a workflow review