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Plumbing

AI answering service for plumbers.

TenFour Pro answers the calls you miss while you are on a job. It tells every caller it is an AI assistant and that the call is recorded, takes the details, books routine plumbing work into open times, and texts you before anyone is promised urgent service.

What it books and what it texts you about

  • Booked

    Routine work, like a running toilet, a leaky faucet, low water pressure, and a fixture replacement, goes into open times inside your business hours.

  • Texted to you now

    Emergencies, like an active leak, flooding, no water, a sewage backup, a burst pipe, and a leaking water heater, are not booked. You get a text with a short code.

  • Texted to you for the same day

    Same-day requests, like no hot water and a clog in the only toilet, are also not booked by default.

Nothing is dispatched until you reply YES with the code. With no reply inside the response window (60 minutes for an emergency and 15 minutes for other urgent requests, unless we set a longer one for you), the alert expires.

A caller who mentions an active gas leak, a gas smell near the water heater, sparks, or smoke is told to hang up and call 911.

What it asks

Every caller gives a name, callback number, service address, and the problem. It can also ask whether the main water is off.

What it won't do

It does not walk callers through pipe repairs or sewage cleanup. It can repeat a basic safety step, like shutting off a water valve. It cannot transfer a live caller to you, so most owners keep their own number and forward only the calls they miss. See how forwarding works.

Scheduling

Appointments start at least two hours out and run up to seven days ahead. Connect Google Calendar or Zoho Calendar so it sees your existing appointments. Without one, it books against your hours only.

Price

  • Lite: $50/month, up to 50 answered calls
  • Standard: $75/month, up to 100 answered calls
  • Pro: $150/month, up to 225 answered calls

Every plan adds $1 per call past its included calls, plus a one-time $79 setup. See pricing.

Try it before you commit

Call the plumbing demo line and play a homeowner with a leak: (415) 840-1592. Voice only. You will hear the owner hand-off described, but no text arrives.